Effective Date:
May 30, 2025
CRTranscended LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with us through SMS, email, or phone.
We may collect the following types of personal information:
Contact Information: Full name, phone number, email address, home address.
Technical Information: IP address, browser type, device type.
Communications: SMS and email correspondence, call recordings (if applicable).
We use your information to:
Provide solar consultation and installation services.
Respond to your inquiries and deliver customer support.
Send promotional or informational messages via SMS, phone, or email.
Comply with applicable laws and regulations.
We do not sell your personal data. We may share information with:
Service Providers: Trusted third-party service providers that assist us in operating our systems (e.g., SMS platforms, CRM tools). These parties are required to maintain the confidentiality and security of your information.
Legal Requirements: Regulatory authorities when legally required.
Important: Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By submitting your contact information, you agree to receive messages from CRTranscended LLC. Standard message and data rates may apply.
Opt-Out Instructions: You may opt out at any time by replying “STOP” to text messages or clicking “unsubscribe” in emails. After opting out, you may receive a confirmation message. To re-subscribe, you can sign up again through our website or contact us directly.
Customer Support: For assistance, reply "HELP" to any SMS message or contact us at:Email: [email protected]: +1 831-539-0104
You may:
Request access to or deletion of your personal information.
Correct inaccurate data.Opt out of communications at any time.
To make a request, email us at:
support AT crtranscended dot com
We take commercially reasonable measures to protect your data. However, no digital system is fully secure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Personal information is securely deleted or anonymized after [insert specific period] or upon request, unless otherwise legally required.
We may update this policy. The effective date at the top reflects the latest version. We encourage you to review this Privacy Policy periodically.